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How okbossku Handles Your Personal Data

At okbossku, every piece of personal data you share — from your account registration details to your deposit history via Touch 'n Go, GrabPay, Boost dan FPX —…

Data collected with your consentMalaysian data protection standardsYour right to access and correctSecure account storageContact us to update your data

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What Data We Collect and Why

okbossku Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with okbossku, we collect the details you provide during registration — your name, email address, phone number and preferred payment method, whether that is Touch 'n Go, GrabPay, Boost dan FPX. We also log transactional data each time a deposit or

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withdrawal is processed, so our finance team can verify and reconcile your account accurately. Device identifiers, browser type and session timestamps are recorded automatically to keep your account secure and to detect unusual access patterns. We do not sell or rent your personal data to third
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parties. Data is retained only for as long as necessary to fulfil the purposes described here, or as required by applicable Malaysian law. Access to your data is restricted to authorised okbossku staff and vetted payment processors. Where local law permits, you may request a full
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export of your stored data at any time.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

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Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to correct inaccurate details, or need to submit a formal data deletion request, our…

AMALAN PERLINDUNGAN DATA

How We Keep Your Account Data Safe

Our data-handling practices are built around six concrete commitments that cover collection, storage, cookies, account security, retention schedules and your right to request corrections.

Data Collection Scope

We collect only the data required to run your account — registration details, payment method choices such as Touch 'n Go or GrabPay, and session logs. We do not collect data beyond what your account activity generates.

Cookie Policy

okbossku uses session cookies to keep you logged in and analytical cookies to measure page performance. You can adjust cookie preferences from your browser settings at any time without losing access to your account.

Account Security

Your password is stored as a one-way hash — we cannot read it, and neither can our support staff. Two-step verification is available in your account settings and we recommend enabling it to protect your login from unauthorised access.

Data Retention

Transaction records, including Boost and FPX payment logs, are retained for the period required by Malaysian financial regulations. Non-transactional account data is deleted or anonymised within 90 days of a confirmed account closure request.

Third-Party Processors

Payment processors handling Touch 'n Go, GrabPay, Boost dan FPX transactions receive only the minimum data needed to complete each transfer. They operate under data-processing agreements that prohibit secondary use of your information.

Requesting Changes

Submit a data correction or deletion request through live chat, email or our Help Centre form. We will confirm receipt within one business day and complete the action within seven days, notifying you once the change is applied to your record.

Your Privacy Questions Answered

The questions below cover the most common things account holders in Kuala Lumpur and across Malaysia ask us about data rights, cookie use, payment data and how to contact us. If your question is not listed here, reach us through any of the support channels above.

We store your registration details, payment method preferences including Touch 'n Go, GrabPay, Boost dan FPX references, transaction logs and session identifiers. We keep only what is necessary to operate and secure your account under applicable Malaysian law.

Yes. Submit a data export request via live chat or the Help Centre form at okbossku.app. We will compile and send your full data export to your registered email address within seven calendar days of receiving the request.

Contact our support team through live chat, email or the Help Centre form and specify that you want a full data deletion. We will process the request within seven days and confirm deletion, subject to any retention obligations under Malaysian law.

We share data only with payment processors — such as those handling Touch 'n Go, GrabPay, Boost dan FPX — who need it to complete your transactions. We do not sell your data to marketers or unrelated third parties under any circumstances.

We use session cookies to maintain your login state and analytical cookies to understand how pages at okbossku.app are used. You can block or delete cookies in your browser settings; core account functions will still work without analytical cookies enabled.

Payment records — including deposits and withdrawals via FPX or Boost — are retained for the period required by Malaysian financial regulations. After an account is closed, non-transactional data is anonymised within 90 days as a standard practice.

Reach our data protection contact via the email address in your account settings or through the Help Centre at okbossku.app. We acknowledge all breach-related complaints within one business day and will investigate and respond formally within seven days.

How okbossku Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Keep Your Account Data Safe

Data Collection Scope

Cookie Policy

Account Security

Data Retention

Third-Party Processors

Requesting Changes

Your Privacy Questions Answered

01 What personal data does okbossku store about me?

02 Can I request a copy of all the data okbossku holds on me?

03 How do I ask okbossku to delete my personal data?

04 Does okbossku share my data with third parties?

05 How does okbossku use cookies on its site?

06 How long does okbossku keep my payment records?

07 Who can I contact if I believe my privacy rights have been breached?

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